Competencies (C): show how specific skills map to the School’s Competency Framework (these competencies have been mapped to the University’s Graduate Attributes).
Skills and Definitions: The web links below each skill direct to the School’s Skills Vault from where you can find more business specific resources on each skill such as TED talks, articles and LinkedIn Learning courses.
This list of skills has been created based on research on the latest industry trends from sources including LinkedIn, the Institute of Student Employers as well as consultation with the School’s alumni community.
| Skill | Definition |
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| C1 Meaningful Interpersonal Interaction: Understand how to manage and sustain successful individual and group relationships in order to achieve positive and responsible outcomes, in a range of virtual and face-to-face environments. | |
| Effective Teamworking | Effective performance within in-person, remote and hybrid team environments including the ability to recognise and use individuals' contributions in group process; and, persuade, negotiate and influence others.
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| Inter-personal Communication | Using appropriate communication style through understanding the needs of others, listening and showing empathy. The ability to network (both in-person and online), give and receive effective feedback and have difficult conversations/deal with conflict effectively.
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| Cross-cultural Communication | Sensitivity and understanding the diversity in people and different situations including online.
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| Influencing | Ability to negotiate, influenc,e and manage others through capabilities in relationships (building and maintaining), emotional intelligence, and persuasion.
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| C2 Effective Emotional Intelligence: Understand oneself and others, through critical reflection, diversity awareness, and empathic development, in order to maximise individual and collective resilience, and personal and professional potential. | |
| Self-awareness, Self-management and Reflection | Critical self-awareness, self-management and self-reflection in order to fully maximise potential, e.g. self-motivation, confidence, initiative.
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| Assertiveness | Giving direction to tasks and people in a confident and effective manner. Using judgment on when to take the lead and when to follow others when working in teams and groups and when to question others.
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| Resilience | Becoming strong enough and adapting to live with change, uncertainty, complexity, and ambiguity. Learning to grow, not crumble, through adversity.
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| Flexibility | Effectively adapting emotions, thoughts and behaviours to environments that may be unfamiliar, uncertain and/or diverse, be responsive to changing surroundings.
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| Decision Making | Being able to make, implement, and review decisions based on appropriate techniques.
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| C3 Authentic Leadership: Act with integrity, honesty, and trust in all business stakeholder relationships, and apply ethical reasoning to effective decision making, problem solving, and change management. | |
| Leadership | Selecting appropriate leadership style for different situations. This starts with the ability to lead oneself through self-awareness, self-motivation and self-regulation. Embracing diversity and inclusion, being able to recognise values and strengths in oneself and others, and showing up with integrity. Diagnosing learning needs in oneself and others, being able to set objectives, motivate, monitor performance. Objective setting, motivating, monitoring performance, coaching and mentoring.
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| C4 Ethical, Responsible, and Sustainable Business Behaviour: Work with a variety of organisations, their stakeholders, and the communities they serve — learning from them, and aiding them to achieve responsible, sustainable, and enterprising solutions to complex problems. | |
| Ethics and Social Responsibility | Ability to recognise and address ethical dilemmas, corporate social responsibility, and sustainability issues, applying ethical and organisational values to situations and choices.
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| C5 Appropriate Communication: Convey meaning and message through a wide range of communication tools, including digital technology and social media; to understand how to use these tools to communicate in ways that sustain positive and responsible relationships. | |
| Verbal Communication and Presentation skills | Oral communication of complex ideas and arguments using a range of media. Involves listening, questioning, persuading, and articulating. Maintaining an effective professional presence and ‘having a voice’ in various professional settings.
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| Written Communication | Written communication of complex ideas and arguments using a range of media from business reports to social media. Having the digital literacy skills necessary to operate effectively in a business context.
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| C6 Understand and Make Effective Use of Data: Critically evaluate and present digital and other sources, research methods, data and information; discern their limitations, accuracy, validity, reliability, and suitability; and apply responsibly in a wide variety of organisational contexts. | |
| Numeracy and Big Data | Proficiency, confidence, and competence with ICT, numbers, measures, and large volumes of data. Being technologically literate, e.g. analytics, AI, hybrid work tools.
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| Analytical Thinking | Ability to analyse, synthesise, and methodically appraise thoughts to break down complex problems into manageable components.
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| C7 Creative and Entrepreneurial Practice: Apply creative, innovative, entrepreneurial, sustainable, and responsible business solutions to address social, economic, and environmental global challenges. | |
| Creativity | Being able to think creatively, conceive new ideas and manage the creative process in self and others.
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| Enterprising Behaviour | Ability to demonstrate an innovative approach using creativity, collaboration, and risk taking, while keeping commercially/professionally/situationally aware.
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| Problem Solving | Being able to create, identify, and evaluate options in order to solve complex problems.
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| C8 Personal and Professional Competence: Be self-motivated; curious; show initiative; set, achieve and surpass goals; as well as demonstrating adaptability, capable of handling complexity, and ambiguity, with a willingness to learn; as well as being able to demonstrate the use of digital and other tools to carry out tasks effectively, productively, and with attention to quality. | |
| Independent Learning and Development | Taking ownership and initiative for self-directed lifelong learning as part of continuing personal and professional development.
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| Planning and Organising | High personal effectiveness through continuous learning and reflection on practice and experience by using appropriate project and time management tools.
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| Commercial Awareness | Displaying commercial acumen and knowledge of the current local and global business landscapes, industries, organisations, and specific roles.
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| C9 Academic Excellence: Demonstrate a thorough knowledge and understanding of contemporary organisational disciplines; comprehend the role of business within the contemporary world; and critically evaluate and synthesise primary and secondary research and sources of evidence in order to make, and present, well informed and transparent organisation-related decisions, which have a positive global impact. | |
| Knowledge Integration and Application | Using information and knowledge effectively in order to abstract meaning from information and to share knowledge across fields, including the use of quantitative skills.
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| Independent Research | Ability to conduct self-directed research and enquiry into business and management issues through research design, the collection and analysis of quantitative and qualitative data, synthesising, and reporting.
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| C10 Intellectual Curiosity: Identify, define, and analyse theoretical and applied business and management problems, and develop approaches, informed by an understanding of appropriate quantitative and/or qualitative techniques, to explore and solve them responsibly. | |
| Critical Thinking | Capability to evaluate information through; identifying assumptions, detecting false logic or reasoning, and defining terms accurately in order to make an informed judgment.
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